Privacy Policy

LOTUS Co., Ltd. (“we,” “us,” or “the Service”) establishes the following privacy policy, builds mechanisms to protect personal information, and requires all employees to understand and practice the importance of personal information protection.

Management of personal information

1. We keep personal information accurate and up to date, and take necessary measures—including security systems, organizational controls, and staff training—to prevent unauthorized access, loss, damage, alteration, or leakage, and to manage personal information securely.

Purpose of use

1. Personal information provided by customers is used to contact them, to provide information about our services, and to respond to inquiries, including by email or by sending materials.

Disclosure to third parties

We manage personal information appropriately and do not disclose it to third parties except in the following cases:

1. When the customer has given consent
2. When disclosure is necessary to contractors who perform work on our behalf to deliver requested services
3. When disclosure is required by law

Security measures

We take security measures to protect the accuracy and safety of personal information.

Requests from the individual

If a customer requests access to, correction of, or deletion of their personal information, we will respond after confirming the identity of the requester.

Compliance and continuous improvement

We comply with applicable Japanese laws and other norms relating to personal information in our possession, and we review and improve this policy as appropriate.

Contact

For questions about how we handle personal information, please contact:

LOTUS Co., Ltd.
2F, 4-11-8 Nagao, Jonan-ku, Fukuoka 814-0123, Japan